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Our Work in Action: Case Studies

Each case study presented here demonstrates how we've addressed unique challenges, implemented innovative strategies, and delivered measurable results for our clients across various industries. From improving operational efficiency to enhancing user experiences, these real-world examples illustrate our commitment to excellence and our ability to transform spaces. Explore these success stories to see how we can bring similar value to your unique needs.

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HEALTHCARE

Providing Unmatched Cleanliness and Results at Detroit’s Top Rehabilitation Centers

Healthcare and Housekeeping Services for Lakeshore Healthcare Group

Lakeshore Healthcare Group owns and manages three skilled nursing care facilities and rehabilitation centers in Detroit, MI. These facilities play a crucial role in providing essential healthcare services to the community, focusing on long-term care and rehabilitation for residents.

CHALLENGES

Diverse Facility Needs: Managing and fulfilling varied cleaning and maintenance requirements across multiple types of spaces, from clinical areas to expansive outdoor grounds.
Regulatory Compliance: Ensuring strict adherence to healthcare facility cleaning standards mandated by regulatory bodies to safeguard patient health and safety.
Resource Optimization: Effectively allocating manpower and equipment resources to maintain consistent service levels across all three sites.

IMPLEMENTED SOLUTIONS

Tailored Service Plans: Customizing cleaning schedules and protocols to align with the unique operational demands of each facility, ensuring comprehensive coverage and adherence to cleanliness standards.
Advanced Cleaning Protocols: Implementing state-of-the-art cleaning techniques and equipment for high-touch areas and specialized cleaning needs, enhancing infection control measures and overall hygiene standards.
Integrated Facility Management: Providing holistic management of facility assets, including proactive maintenance of mechanical and electrical systems, structural upkeep, and landscape asset inspections.
Technology Integration: Introducing autonomous cleaning equipment and environmental purchasing initiatives to improve operational efficiency, reduce environmental impact, and optimize resource utilization.

BENEFITS

Enhanced Facility Hygiene: Improved cleanliness and sanitation contribute to a safer and healthier environment for residents, staff, and visitors alike.
Operational Efficiency: Streamlined processes and optimized resource allocation result in cost savings and enhanced service delivery, ensuring efficient facility management.
Compliance Assurance: Meeting and exceeding regulatory cleanliness standards and healthcare guidelines, supporting continuous accreditation and compliance efforts.
Client Satisfaction: Maintaining high facility standards enhances overall patient experience and staff morale, fostering a positive environment for care and rehabilitation.

EDUCATION

Maintaining Clean and Healthy Spaces for Optimal Learning

Avondale School District Janitorial Services

Avondale School District, located in Auburn Hills, MI, is dedicated to providing a clean and safe learning environment for its students, staff, and visitors. Ensuring the highest standards of cleanliness across the school district’s facilities is essential for maintaining a healthy and conducive educational atmosphere.

CHALLENGES

High Traffic Areas: Maintaining cleanliness and hygiene in high-traffic areas, such as hallways and cafeterias, which are constantly in use by students and staff.
Varying Cleaning Needs: Addressing the diverse cleaning requirements of different spaces, from classrooms to restrooms and locker rooms, each with unique sanitization standards.
Consistency in Service Quality: Ensuring a consistently high level of service across all school district facilities, despite varying usage patterns and peak times.

IMPLEMENTED SOLUTIONS

Specific Cleaning Schedules: Developing customized cleaning schedules to address the specific needs of each area, ensuring high-traffic zones receive frequent attention without compromising other areas.
Advanced Cleaning Techniques: Utilizing state-of-the-art cleaning equipment and techniques to efficiently handle specialized cleaning tasks, such as carpet care, floor care, and disinfecting high-touch surfaces.
Quality Assurance Programs: Implementing stringent quality control measures, including regular inspections and performance assessments, to maintain and improve service standards consistently.

BENEFITS:

Enhanced Learning Environment: Maintaining a clean and hygienic environment contributes to the overall well-being and productivity of students and staff, fostering a positive educational experience.
Operational Efficiency: Streamlined cleaning processes and optimized resource allocation result in cost-effective service delivery, ensuring the school district receives maximum value for its investment.
High Customer Satisfaction: Achieving a customer performance result of 97.5% reflects our commitment to excellence and the high level of satisfaction among the school district’s administration and staff.
The Wayne County Airport Authority (WCAA) oversees the operation and management of Detroit Metropolitan Wayne County Airport and Willow Run Airport. Renowned for its commitment to safety, efficiency, and customer service, WCAA plays a vital role in supporting regional transportation and economic development.

AVIATION

Setting Exceptional Standard in Airport Management and Service

Wayne County Airport Authority

The Wayne County Airport Authority (WCAA) oversees the operation and management of Detroit Metropolitan Wayne County Airport and Willow Run Airport. Renowned for its commitment to safety, efficiency, and customer service, WCAA plays a vital role in supporting regional transportation and economic development.

CHALLENGES:

High-Traffic Areas: Maintaining cleanliness in busy and high-traffic areas across multiple buildings.
Varying Cleaning Needs: Addressing the diverse cleaning requirements of different facilities, including fire stations, administrative buildings, and maintenance complexes.
Responsive Service: Promptly responding to unforeseen situations or special events that require immediate cleaning and maintenance.

IMPLIMENTED SOLUTIONS

Tailored Cleaning Schedules: Developing specific cleaning schedules for each facility to ensure thorough and consistent cleaning.
Advanced Cleaning Equipment: Utilizing state-of-the-art cleaning equipment, including autonomous scrubbers and sweepers, for efficient cleaning.
On-Demand Services: Establishing a responsive team ready to address any unexpected cleaning needs or special events promptly.

BENEFITS

Enhanced Facility Appearance: Maintaining a clean and professional environment in all non-terminal facilities, contributing to the overall image of the airports.
Operational Efficiency: Streamlined cleaning processes and optimized resource allocation ensure cost-effective service delivery.
High Customer Satisfaction: Consistent quality and responsiveness have led to high satisfaction among the Wayne County Airport Authority and facility users.

CITY/COUNTY

Supporting Sterling Heights’ Growth Through Expert Facility Management

City of Sterling Heights

The city of Sterling Heights is a vibrant community in Michigan, known for its family-friendly environment, diverse population, and robust public services. It hosts a variety of public facilities that cater to the administrative, recreational, and safety needs of its residents. We provide comprehensive facilities operation management and custodial services for 15 city facilities in Sterling Heights.

CHALLENGES

Maintaining cleanliness and hygiene across 15 diverse city facilities.
Ensuring compliance with evolving health and safety standards, especially during the COVID-19 pandemic.
Efficiently managing waste and recycling programs in public spaces.

IMPLEMENTED SOLUTIONS:

Implemented a sustainable purchasing program to use eco-friendly cleaning products.
Deployed a dedicated team to perform routine cleaning, disinfection, and maintenance tasks, ensuring all areas are consistently clean and safe.
Provided daily performance reports to track and improve cleaning efficiency.

BENEFITS

Enhanced cleanliness and hygiene in all city facilities, ensuring a safe environment for employees and residents.
Improved compliance with health and safety standards, significantly reducing the risk of COVID-19 transmission.
Increased efficiency in waste management and recycling, promoting sustainability within the community.